Shipping policy
Processing Time
- Readystock orders are typically processed within 1–7 business days.
- Orders are not shipped on Sundays or public holidays.
- You will receive a notification once your order has been shipped.
- For Pre-Order items, please refer to the ETA stated on the product page.
Shipping Rates & Delivery
- Shipping fees are calculated automatically at checkout.
- Delivery times vary depending on your location and courier service.
- Delays caused by couriers, weather, customs, or other unforeseen circumstances are beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your parcel's delivery status.
Damaged or Lost Parcels
Please inspect your parcel upon receiving it.
If:
- Your item arrives damaged, or
- Your parcel appears lost in transit,
please contact us or the courier responsible within 3 days of receiving your order with your order number and supporting photos (if applicable), and we'll do our best to assist.
Contact Us
For any shipping-related enquiries, please contact:
Gamers Arena
Email: support@gamersarenaonline.com